Medical Service Policy

Policy Statement

The medical service policy promotes the health and wellness for all members of all university community, with easily accessible primary health care and quick response to emergencies inside AUA campus. An internal drug policy is also available for dispensing medications, and a preplacement physical examinations are performed.

Reason for Policy/Purpose

The medical service is committed to excellent customer service with the aim of offering continuous, high quality services throughout AUA in a patient-centered, responsive, costeffective and accessible manner.

Who Needs to Know This Policy

All entire AUA Community.

AUA Ambulance Service

This service is intended for the transport of critical cases In the AUA campus only. If anyone from the AUA community has an emergency while off campus, he/she should contact the nearest hospital or the public ambulance (123). If an off campus emergency is reported directly to the AUA clinic, the same procedure will be followed. In all cases, the AUA clinic will follow up on any the reported emergency cases to be sure that they are receiving proper health care. The Ambulance role is transport only not to wait for patient to be discharge.